To protect all your data, at MAKI CACAO, we have a Starfield Technologies SSL Security Certificate (one of the largest certification companies in the world). This certificate guarantees that all your personal data such as shipping address, credit card details and order history will not be disclosed. This technology also prevents access to information by third parties.
Maki Cacao will not sell or transfer your data to third parties. This information will be used only internally, in order to generate statistics, in order to have a better understanding of the profile of our users and thus improve the products and services offered on our site.
We do not refund money, however, if you have any problem with your product or order, send us an email to firstname.lastname@example.org and we will solve it case by case.
El costo de envío es gratis por compras superiores a $70.000 COP (Solo aplica para Bogotá), para compras inferiores a $70.000 pesos el costo del envío a Bogotá es de $4.000 COP, hasta 3 kilos. Al resto del país el envío es gratis por compras superiores a $80.000. Para compras inferiores el costo varía entre $10.000 y $15.000 dependiendo de la ciudad.
Once we make the shipment, we will contact the customer through the mail informing him that the shipment was dispatched, both in Bogotá and in the rest of the country.
If the address is incorrect or the customer is not at home, MAKI CACAO is not responsible and the customer will bear the additional costs.
The delivery time is 2-4 business days depending on availability and the destination city. In general, it takes no more than 2 business days.
We ship worldwide, the cost varies depending on the destination, write to our email email@example.com for more information.